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Who uses local workforce system programs and services?

The people who use the programs and services provided through local workforce systems fall into the five categories below. Some organizations target particular populations, and some individuals fall into more than one of the identified categories.

  • Unemployed workers are people who are jobless, looking for work, and available for work. Underemployed workers have part-time, temporary, intermittent, or low-wage work that does not provide enough income to live stably.
  • Youth include students in high school vocational or career technical education programs, young people who did not complete high school, and young people who completed high school and are seeking postsecondary credentials or employment services. The age range for youth is typically 16 to 24. 
  • Adults with low basic skills lack the math, reading, or writing skills required to enter most postsecondary education programs or secure a middle- or high-wage job. These adults may also have limited English proficiency.
  • Individuals with personal challenges to work have personal circumstances that make it difficult to complete training or secure a job, such as a disability, criminal history, or lack of access to affordable child care.
  • Workers seeking career change or advancement may be looking for a career shift because of job loss, a desire to work in a more interesting field, or a desire to move up from entry-level work.