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What are the functions of a local workforce system?

The programs, services, and activities implemented by organizations in local workforce systems serve five major functions:

  • Providing employment services to help workers of all ages explore career interests find jobs, and advance.
  • Providing education and training to prepare workers for careers by developing occupational and technical skills; basic academic skills, such as reading, writing, and math; career readiness skills, such as teamwork, critical thinking, professionalism, conflict resolution, and communication. 
  • Providing supportive services such as assistance with child care, housing, food security, mental or physical health, financial management, or financial aid.
  • Supporting employers' human resources needs, including defining hiring needs and job requirements, advertising for available positions, recruiting and screening candidates, onboarding new employees, and supporting and upskilling incumbent workers.
  • Improving job quality and access for workers and individuals seeking employment by working with employers to adopt “high road” strategies (better pay, predictable schedules, other benefits) or advocating for changes, such as in local or state wage policies, hours, and working conditions.